1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the website, mobile interfaces, helplines, and services operated by Indian Heart Association — a registered independent organization. By visiting ihajobs.com, creating an account, enrolling in programs, making donations, submitting complaints, or otherwise using our services, you agree to these Terms.

2. About Our Services

Indian Heart Association provides emergency life support, first aid education, and healthcare preparedness services including:

• Training, certification, and life-support skill development programs
• Volunteer and First Responder registration
• Grievance redressal, support desk, and helpline services
• Certificate and ID verification portal
• Donations for emergency medical training, AED deployment, and bike ambulance initiatives
• Publications, downloads, notices, and tender information
• State office coordination across India

3. User Accounts & Registration

When you register, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of unauthorised use.

4. Enrolment, Payments & Donations

Course enrolment is subject to availability and acceptance. Fees displayed at checkout are final. Payments are processed through secure third-party gateways. Donations are voluntary contributions to cardiac emergency preparedness causes and are governed by our Refund Policy.

5. Intellectual Property

All website content, course materials, logos, images, videos, documents, and branding are owned by Indian Heart Association or licensed to us. You may not copy, reproduce, distribute, modify, or create derivative works without prior written consent.

6. Prohibited Conduct

• Using services for unlawful, fraudulent, or harmful purposes
• Impersonating officials, volunteers, or other users
• Attempting unauthorised access to systems, data, or accounts
• Uploading malware, spam, or offensive content
• Scraping or automated extraction of website data without permission
• Falsifying certificates, verification records, or identity documents